Privacy Policy

    Last updated: January 2024

    Introduction

    agntfy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Shopify theme editing service.

    Information We Collect

    Personal Information

    • Name and email address when you create an account
    • Shopify store URL and basic store information
    • Payment information (processed securely through Stripe)
    • Communication preferences and support interactions

    Technical Information

    • Theme files and customizations (stored securely and encrypted)
    • Usage patterns and feature interactions
    • Device information, IP address, and browser type
    • Log files and error reports for debugging purposes

    How We Use Your Information

    • Service Provision: To provide and maintain our AI theme editing service
    • Customization: To personalize your experience and improve our AI recommendations
    • Communication: To send you updates, support responses, and important notices
    • Improvement: To analyze usage patterns and improve our service quality
    • Security: To detect, prevent, and address technical issues and security threats

    Data Sharing and Disclosure

    We do not sell, trade, or rent your personal information. We may share your information in these limited circumstances:

    • Service Providers: With trusted third-party services (Shopify APIs, payment processors, hosting providers)
    • Legal Requirements: When required by law or to protect our rights and safety
    • Business Transfers: In connection with a merger, acquisition, or asset sale (with prior notice)
    • Consent: With your explicit consent for specific purposes

    Data Security

    We implement industry-standard security measures to protect your information:

    • End-to-end encryption for all data transmission
    • Secure cloud storage with regular security audits
    • Limited access controls and employee training
    • Regular security assessments and updates
    • SOC 2 compliance and independent security certifications

    Your Rights and Choices

    You have the following rights regarding your personal information:

    • Access: Request a copy of your personal information
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your personal information
    • Portability: Export your data in a common format
    • Opt-out: Unsubscribe from marketing communications

    Shopify Integration

    Our service integrates with Shopify through official APIs. We only access the minimum data necessary to provide our service and comply with Shopify's Partner Program policies. Your Shopify data remains under Shopify's privacy policy, and we act as a processor of that data.

    International Data Transfers

    Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

    Children's Privacy

    Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

    Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our service. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

    Contact Us

    If you have questions about this Privacy Policy or our privacy practices, please contact us:

    Email: privacy@agntfy.com
    Address: agntfy Inc., 123 Tech Street, San Francisco, CA 94105
    Phone: +1 (555) 123-4567